Post-Event Analysis
Post-Event Analysis
A post-event analysis occurs when a service professional, and specifically the event captain (and in this case, the floor captain) of a service professional team, conducts a review of an event.
After the floor captain debriefs with the staff, they should complete a post-event review. This review includes:
Documenting any damage to the venue, equipment, or inventory outstanding requests or needs, and/or peculiarities with respect to documentation (e.g., the rental list or beverage inventory sheet)
Communicating all documented details to the client or relevant venue contact
Ensuring understanding and satisfaction with the client or relevant venue contact before departing