CAPT 1060: Floor Captain (Plated Dinner Captain)
Description. Floor Captain (Plated Dinner Captain) is the seventh and final course in the Captain’s program. It provides an overview of serving as a captain over seated plated service. It includes a description of the responsibilities of the floor captain throughout the stages included in the lifecycle of an onsite event. These stages include pre-event preparation and setup, event execution, and post-event breakdown and analysis.
Directions. Please read through each of the course units and complete the knowledge checks at the end of the unit.
To prepare for our in-class activities, please pay special attention to the following topics:
Service types
Documentation used by the floor captain, focusing on staff lists
Conducting a captain and staff meeting
Setting up, focusing on team assignments and sequence
Event execution for different styles (synchronized, sweep, and serve and clear)
Event breakdown, focusing on team assignments and sequence
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Introduction to Floor Captaining
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Pre-Event Preparation and Setup
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1. Pre-Event Preparation and Setup
Key Considerations
Pre-Event Preparation
Parts of Pre-Event Preparation
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2. Review Safety Protocols
Key Considerations
Reminder to Review Safety Protocols
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3. Review Relevant Documentation and Equipment Inventory
Key Considerations
Review of Event Documentation
Review of Event Documentation Definitions
Event Documentation as Used by the Floor Captain
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Staff Lists and Plated Dinner Service
Key Considerations
Staff Lists aa Used by the Floor Captain
Assignment Delegation
Par Levels
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4. Conduct a Walkthrough
Key Considerations
Review Definition of a Walkthrough
Description of Pre-Event Floor Walkthrough
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5. Review, Organize, and Verify Equipment
Key Considerations
Reviewing, Verifying, and Organizing Equipment and Inventory Using the Rental List
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6. Conduct a Captain and Staff Meeting
Key Considerations
Reminder to Review Meeting Protocols
Description of Reminders Specific to the Floor Captain
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7. Administer Setup
Key Considerations
Description of Floor Setup
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Knowledge Check: Pre-Event Preparation and Setup
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Event Execution
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Post-Event Breakdown
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Post-Event Analysis
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Capstone Preparation