Post-Event Analysis
Post-Event Analysis
A post-event analysis occurs when a service professional, and specifically the event captain of a service professional team, conducts a review of an event. The buffet captain performs their own version of a post-event analysis as a post-event review.
After the buffet captain debriefs with the buffet staff, they should complete a post-event review. This review includes:
Documenting any damage to the venue, equipment, or inventory outstanding requests or needs, and/or peculiarities with respect to documentation (e.g., the rental list or beverage inventory sheet)
Communicating all documented details to the event captain and to the client or relevant venue contact
Ensuring understanding and satisfaction with the client or relevant venue contact before departing