1. The Coat Check Captain

The Definition of a Coat Check Captain

A coat check captain is a captain who is responsible for managing the service of the coat check. This includes managing the coat check staff, setup and breakdown, inventory and equipment, guest belongings, and guest experience. Coat check staff includes coat check attendants.

The Key Responsibilities of a Coat Check Captain

1. Pre-Event Preparation and Setup

   a. Review safety protocols, emphasizing managing the position of equipment within the venue

   b. Review relevant documentation in conjunction with other captains (if necessary)

   i. BEO

   ii. ROS

   iii. Rental List

   iv. Staff List

   v. Floor Plan

   c. Conduct a coat check walkthrough

   d. Review, organize, and verify equipment

   e. Conduct a coat check staff meeting

   f. Administer setup

2. Event Execution

   1. Managing Primary Event Components: Welcome guests, intake items, and retrieve items

3. Post-Event Breakdown

   1. Transition guests

   2. Administer breakdown

   3. Debrief with the coat check staff

   4.Post-Event Review